Fern
All-in-one hospitality & retail POS · Built in Wales
Bookings, ordering, payments, loyalty and reporting in one tidy box.
One low monthly price, and a real person on the phone when it matters.
Fern
Ready
Amount due
£24.50
tap · insert · swipe
NFC Chip Apple Pay

Built by engineers who spent years processing billions in card volume for major UK retailers, now designing the platform we wish independent businesses had always had.

A platform you settle into.

Payments that disappear into the background. So you can focus on the person in front of you.

Square was built for everyone. Fern was built for the independent café, restaurant, and bar owner who wants a platform that actually understands their day, and someone to call when it doesn't.

What actually matters
01
Named support,
not a ticket queue
When the terminal freezes mid-service you need a person, not a chatbot and a 48-hour SLA. Every Fern merchant has a named engineer who knows their setup.
2-hour response commitment during trading hours. A real phone number. A real person.
02
Stripe's rate,
passed through at cost
Most platforms mark up the payment rate and pocket the margin. We don't. Fern sits on Stripe Terminal and charges 1.4% + 10p, Stripe's rate, no platform padding.
No platform margin on top of processing. What Stripe charges us is what you pay.
03
Welsh market data,
not national averages
Benchmarks from London or Manchester tell you nothing useful if you're in Swansea. Fern aggregates anonymised data from Welsh venues so comparisons actually mean something.
Understand your trading patterns against comparable local venues, insight no national platform can offer.
01 / 05
Take payments.
Reliably.
Stripe Terminal at the core. Contactless, chip and PIN, Apple Pay, Google Pay. Server driven, so a tablet crash mid service never takes the till down with it.
02 / 05
Fill your tables.
Automatically.
Bookings with a widget you drop onto your own site. Deposits, reminders and no show protection, all handled. The diary stays in sync with the floor.
03 / 05
Order at the table.
No app.
Diners scan the QR code on the table and order from their own phone. Straight to the kitchen, straight onto the tab. No download, no queue at the till.
04 / 05
Reward your
regulars.
Card linked loyalty plus single use voucher codes. No app, no stamp card. Fern recognises customers by the card they already carry, every time they tap.
05 / 05
Know your
numbers.
Live dashboard, cash that ties out at close, and anonymised Welsh market benchmarks. See how your busiest hour compares to similar venues nearby.
scroll to explore
Ready
Amount due
£24.50
tap · insert · swipe
NFC Chip Apple Pay
The Gower Kitchen
Choose a time
Thu26
Fri27
Sat28
Sun29
18:00
18:30
19:00
19:30
20:00
20:30
Party of 4 £10 deposit secures it
Table 6
scan · order · pay
Flat White
oat available
+ £3.20
Welsh Cake
two per plate
+ £2.50
Bacon Roll
added to your tab
2
2 items · £9.40 View order →
SC
Sarah C.
member since Jan 2026
loyalty progress 2 / 20 visits
regular · 12 visits this month
recognised via card · no app needed
Hourly GMV, today
vs. similar venues in Swansea
+18%
8
9
10
11
12
1
2
3
4
Today's GMV
£487
Transactions
47
Avg. value
£10.36
Peak hour
12pm
How we differ

Honest about what's in the box.

Compared with the typical entry-tier hospitality POS, the kind most independents shortlist when they're starting out.

Capability
Fern
Entry tier
Online bookings with deposits
 separate tool, usually
QR code at-table ordering
 rarely included
Single-use voucher codes
 basic % discounts only
Card-linked loyalty (no app)
 paid add-on, usually
Split bills, by amount and by item
 evenly only, if at all
UK 14 allergens on every item
 free-text notes
Multi-site admin without an upgrade
 higher-tier plan
Pass-through Stripe rate, no markup
 platform margin baked in
Welsh language interface
 not offered
Audit log of every refund, edit, role change
 basic activity feed

"Entry tier" reflects the standard plans on the most common UK hospitality POS products in early 2026. Higher-tier plans may add some of these features at additional cost. We'll update this comparison as competitors evolve.

By the numbers
6mo
Free platform access.
Processing fees only.
0%
Fern margin on card processing.
1.4% + 10p, Stripe's rate, no markup.
2hr
Support response commitment
during trading hours.
“We spent years building payment infrastructure for major UK retailers, systems handling billions in annual card volume. Then we looked at what independent hospitality businesses were being offered. We couldn't believe the gap. Fern exists to close it.”
Founder, Fern Technologies · Swansea
Pricing

Simple and transparent.

One low monthly fee for the whole platform, with Stripe's rate passed through at cost. Every feature is included: bookings, ordering, loyalty, vouchers and reporting. No minimum term.

First 6 months
£0
Platform fee waived. Processing fees apply.

  • Full platform access
  • 1.4% + 10p per transaction
  • Card-linked loyalty
  • Real-time dashboard
  • Named support contact

Processing fees reduce as platform volume grows. Any savings are passed on to every venue on the platform.

Fern

Independent Welsh hospitality and retail deserve a POS built for them.
Be first to know when we launch.

Launching in South Wales · 2026